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Lake Kivu Serena Hotel is one of the Serena hotels located in Gisenyi one of the Rwandan towns on the shores of Lake Kivu. It is the sixth largest lake in Africa and the hotel is built on sandy palms lined in one of the beaches in Lake Kivu. Serena hotels is one of the biggest brands in African region and East Africa is one the hosts of Serena hotels and they are known for their excellent services.

Virunga Volcanoes can be seen while at Lake Kivu Serena hotel and it provides a spectacular backdrop on one side and a panoramic view of the lake on the other. Do not forget that Mount Nyiragongo which is active volcano is just near and its view can clearly be seen from the hotel.

Lake Kivu Serena Hotel

The location is fabulous. Close to the border of DRC Congo and also the busy border post is just a walk away from the hotel.  With a fine pool, own private sandy beach and fine swimming in the lake makes Lake Kivu Serena Hotel one of the best hotels in the region.  The rooms are comfortable, well equipped, and the food is excellent but most of all, the staff are remarkably friendly.

This oasis of calm, well appointed luxury is brought to life by a staff team who go their way to help and assist. You will enjoy your stay at Lake Kivu Serena.

To you who want to feel fresh air direct from Lake Kivu, and enjoying very hot water? This is the place for you and your family to visit.


Each dining experience at Lake Kivu Serena Hotel is unique and it offers you the panoramic views of Lake Kivu. The hotel chefs emphasizes on prime ingredients and the freshest, locally sourced seafood, meats and produce,  The culinary team draft menus considering the traditional flavours and cooking styles of Rwanda as well as influences from across the world.

Dinning can be done at lake-view Kiyaga Restaurant to beachfront cocktails and snacks at Ziwani Café or poolside drinks at the Lake View Bar. During July and December, our twice-yearly beach parties feature a buffet by the lake, a beach bonfire and live music.


This restaurant overlooks Lake Kivu and it is a perfect venue for casual dining. The menu reflects the Rwandese best foods including African and international cuisines. The restaurant showcases innovative dishes prepared with super quality local ingredients. The hotel offers an extensive selection of hot dishes, fresh fruits, freshly squeezed juices, just-baked breads and pastries.


Take your beer and wine selection to sandwiches, burgers, pizzas and salads at the Lake view bar. There is no better spot than this bar and you do not have to worry while staying at Lake Kivu view bar


This is located on the hotels private beach on the shores of Lake Kivu. It provides a beautiful setting for beachside BBQ and evening sundowners. Every day from 5:00pm, Ziwani Café closes with another day of happy hour specials, listen to local music and watch the traditional Intore dancers.


There are also room services dining experience where all meals can be served from your room. This is available 24 hours every day at Lake Kivu Serena Hotel and it offers personalized services and extensive menu with a super style from the hotel executive chef.



This is the room with the lowest prices but good looking as you know this is a luxury facility. It is 25-square-metre and contains one king bed and a lavish bathroom. One room offers access and amenities for physically challenged guests.

The in room amenities for the superior room include; Free WiFi, Coffee/tea making station, Bathrobe and slippers, 24-hour room service, Air conditioning, Flat-screen TV with cable and satellite channels, Work desk and chair, Safe, Deluxe bath amenities, Private balcony, Complimentary bottled water,


This is a family room and it also measures 25 square metres, and the Rooms features two queen beds and a lavish bathroom.

The in room facilities and amenities include; Two Queen size beds, Free Wi-Fi, Coffee/tea making station, Bathrobe and slippers, 24-hour room service, Air conditioning, Flat-screen TV with cable and satellite channels, Work desk and chair, Safe, Deluxe bath amenities, Private balcony and Complimentary bottled water


This room is bigger than the other two and the most expensive in this hotel with the best facilities. It is offers an an expansive 40 square metres of living space and it contains a king sized bed, a lavish bathroom with both a tub and a shower, an integrated work space, a private sitting room with a guest washroom and a furnished veranda overlooking Lake Kivu.

The in room service include; One king size bed, Workspace, Sitting room with guest bathroom, Furnished veranda with lake views, Free WiFi, Coffee/tea making station , Mini bar, Bathrobe and slippers, 24-hour room service , Air conditioning, Flat-screen TV with cable and satellite channels,  Work desk and chair, Safe, Deluxe bath amenities and Private balcony


  • Recreation including boating, swimming, volleyball, tennis, fishing, hiking and trekking
  • Private Beach
  • Outdoor Pool and Sundeck
  • Gift Shop
  • Conferencing venue
  • Business Centre
  • Free wifi
  • Maisha Spa & Gym.
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